EMPLOYMENT OPPORTUNITIES
Masterfully engineered vehicles deserve expert care and maintenance. If you enjoy servicing, repairing, and working on Porsche vehicles as much as we do — and taking pride in your work — then you might be the perfect fit to join our growing team of independent Porsche technicians. With three great locations in Los Angeles County and an employee centric culture that values a healthy work-life balance, our Encino, Pasadena and Thousand Oaks locations are ready to bring you on board.
For a lucrative career that utilizes your passion for working on Porsche vehicles, apply to HOUSE Automotive today or feel free to contact us with any questions about our Porsche technician positions. We look forward to hearing from you!
HOUSE Automotive is always looking to hire professional and experienced individuals in all aspects of our business. From technicians to front desk staff, every role here at HOUSE Automotive plays a pivotal role. If you’re interested in working with like-minded individuals who share the same passion as you do, then the HOUSE Automotive team is the team for you. Here are a few reasons why working here is beneficial:
Employee centric work culture
Growth opportunities
Environment great for learning and development
CURRENT OPENINGS
CLIENT RELATIONS MANAGER
We are currently seeking an experienced and customer-oriented Client Relations Manager to join our team. The ideal candidate will be the bridge between our customers and technicians, ensuring smooth communication and high-quality service delivery. This role is perfect for someone passionate about the automotive industry, who excels in customer service and thrives in a fast-paced environment.
Responsibilities:
- Greeting Customers: Provide a warm welcome to customers, quickly understanding their needs and directing them to an available technician.
- Consultation: Collaborate with technicians to discuss needed repairs and alternative solutions, aiming to offer cost-effective options to customers.
- Customer Communication: Answer customer inquiries about service outcomes, costs, and alternatives, ensuring clarity and satisfaction. Consult with technicians as necessary to provide accurate and comprehensive information.
- Cost Savings and Warranty: Inform customers about potential cost-saving opportunities and warranty protections that could benefit them.
- Service Decisions: Assist customers in deciding whether to proceed with repairs at our dealership or to consider trading in their vehicle, offering expert advice to guide their decision.
- Scheduling and Workflow Management: Oversee and manage the service center’s scheduling, ensuring efficient workflow and timely service delivery.
- Service Updates: Keep customers informed about any changes in service or when their vehicles are ready for pickup, ensuring a seamless and positive experience.
Requirements:
- At least 1 year of experience in a customer service representative role, preferably in the automotive industry.
- Strong communication and interpersonal skills, with the ability to clearly convey technical information to non-technical customers.
- Detail-oriented with a commitment to excellence and high-quality service delivery.
- Basic knowledge of automotive services and repairs.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time efficiently.
- Familiarity with office equipment and proficient in Microsoft Office applications.
- Passion for automobiles, particularly Porsche models, is a plus.
Compensation:
- Legal min wage plus performance bonuses, $40,000 to $130,000 annually. The final package will be determined based on experience and qualifications.
Location:
- Encino, CA
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the role and any relevant experience. Apply by filling out the form at the bottom of this page.
SERVICE TECHNICIAN
We are seeking a skilled Service Technician with a strong background in a wide range of automotive services and repairs. The ideal candidate will have at least 2 years of experience in automotive service and repair, with a deep knowledge of vehicle systems and the ability to diagnose and fix problems efficiently. This role is essential to our operations, ensuring that all vehicles are serviced to the highest standards and that our customers receive the best possible care.
Responsibilities:
- Brake and Steering Systems: Repair and maintain brake and steering systems to ensure vehicle safety and performance.
- Electrical and Electronic Systems: Diagnose and repair issues within electrical and electronic systems, ensuring all vehicle components function correctly.
- Transmissions and Fuel Components: Replace or repair transmissions and fuel components as needed, optimizing vehicle performance and reliability.
- Cooling Systems: Repair cooling components and systems, including air conditioners and engine cooling, to prevent overheating and ensure comfort.
- Emissions and Safety Checks: Perform emissions inspections, safety checks, and other state-regulated vehicle examinations to comply with legal standards.
- Maintenance of Workplace: Maintain a clean and safe working environment, adhering to safety protocols and regulations.
- Documentation: Produce legible and accurate paperwork reflecting the work performed on each vehicle.
- Test Drives: Conduct test drives as needed, requiring a valid state driver’s license.
Requirements:
- Minimum of 2 years of experience in automotive service and repair.
- In-depth knowledge of vehicle repair processes and technology.
- Ability to diagnose and repair a wide range of automotive issues.
- Excellent problem-solving skills and attention to detail.
- Strong organizational and communication skills.
- Must possess a valid state driver’s license.
- Commitment to maintaining high-quality standards and customer satisfaction.
- Passion for automobiles, particularly Porsche models, is a plus.
- Must have previous dealership experience
Compensation:
- Performance pay plan up to $80 hourly rate, $72,000 to $150,000 per year depending on experience, plus performance bonuses.
Location:
- TBA
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the role and any relevant experience. Apply by filling out the form at the bottom of this page.
OFFICE RECEPTIONIST
We are seeking a highly organized and customer-focused Office Receptionist to join our team. The successful candidate will be the first point of contact for our clients, providing a warm welcome and efficient service. This role is crucial in maintaining our reputation for exceptional customer care and supporting our service representatives in delivering unparalleled Porsche service.
Responsibilities:
- Greeting Clients: Offer a warm and professional welcome to all clients visiting our service center. Ensure they are promptly attended to and directed to the appropriate service representative.
- Phone Calls: Handle incoming calls with courtesy and efficiency. Provide basic company information, direct calls to the appropriate team members, and take messages as required.
- Office Clerical Duties: Perform various clerical tasks to support daily office operations. This includes data entry, maintaining files, scheduling appointments, and preparing correspondence.
- Assisting Service Representatives: Provide administrative support to service representatives to ensure smooth daily operations. Assist in organizing schedules, preparing service quotes, and managing customer follow-ups.
Requirements:
- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time efficiently.
- Familiarity with office equipment and proficient in Microsoft Office applications.
- Passion for automobiles, particularly Porsche models, is a plus.
Compensation:
- $17 – $25 per hour, commensurate with experience.
Location:
- Pasadena, CA
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the role and any relevant experience. Apply by filling out the form at the bottom of this page.
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